Simple, practical automation that actually saves time. No complex systems, just smart workflows that work.
Most businesses have repetitive tasks that eat up valuable time - data entry, email responses, file organisation, report generation, customer onboarding processes. These tasks need to be done, but they don't need human creativity or complex decision-making.
Our AI Automation service focuses on identifying and automating these routine tasks using proven tools like Zapier, Make.com, and AI-powered solutions. We don't promise to replace your team - we help them focus on higher-value work by automating the tedious stuff.
We identify repetitive tasks in your business and set up systems to handle them automatically. This typically saves 5-15 hours per week of manual work, but the real value is freeing your team to focus on strategic activities. However, automation works best with standardised processes - if your workflows are inconsistent, we'll need to standardise them first.
Team members spend hours copying information between systems, updating spreadsheets, and maintaining databases manually.
Standard email responses, follow-up sequences, and customer notifications that follow predictable patterns.
Weekly and monthly reports that require gathering data from multiple sources and formatting it consistently.
Welcome sequences, account setup tasks, and initial communications that are similar for every new customer.
We use proven automation tools and AI assistants to build reliable workflows. Here's exactly what we do and what results you can expect:
What it does: Connects your existing apps and automates data transfer between them.
Example: New customer in CRM automatically creates project in project management tool, sends welcome email, and updates accounting system.
Time saved: Usually 2-5 hours per week per workflow.
Tools used: ChatGPT API, customer service bots, email auto-responders.
What it does: Handles routine customer enquiries and generates first-draft responses for complex ones.
Limitation: Requires human review for complex or sensitive issues.
Tools used: Google Sheets scripts, Power Automate, custom APIs.
What it does: Automatically generates and distributes regular reports.
Benefit: Reports are always on time and consistent, freeing up analyst time for interpretation.
Tools used: Cloud storage APIs, document processing tools, AI content organisation.
What it does: Automatically organises files, extracts key information, and maintains document libraries.
Outcome: Reduces time spent searching for files and ensures consistent organisation.
Map your current workflows and identify the most time-consuming repetitive tasks.
Duration: 1-2 daysPrioritise automation opportunities based on time savings, complexity, and ROI potential.
Duration: 1 dayChoose appropriate automation tools and set up the necessary connections and permissions.
Duration: 2-3 daysBuild and configure automated workflows, including error handling and notification systems.
Duration: 3-5 daysTest all automations thoroughly and refine them based on real-world performance.
Duration: 2-3 daysTrain your team on monitoring and maintaining the automated systems.
Duration: 1 dayOur Heritage: McKenzie-Thorpe's established experience in operational efficiency (since 1987) provides the foundation for our AI automation services. We understand business processes from years of practical consulting, now enhanced with cutting-edge automation technology.
We'll map your current workflows, identify repetitive tasks, and assess which processes are good candidates for automation based on frequency, complexity, and standardisation.
We'll assess your current systems' integration capabilities and design automation workflows using tools like Zapier, Microsoft Power Automate, or custom APIs where needed.
We'll build the automation workflows, test them thoroughly, and train your team on the new processes. AI tools will be incorporated where they add genuine value.
We'll only recommend automation for processes where it genuinely saves time and reduces errors. If your workflows aren't suitable for automation, we'll tell you honestly.
Our goal is to create reliable, maintainable automation that makes your business more efficient, not complex systems that require constant attention.
Based on our experience, these are the most common areas where automation provides significant time savings:
Typical time savings: 3-8 hours per week
Typical time savings: 4-10 hours per week
Typical time savings: 5-12 hours per week
Typical time savings: 2-6 hours per week
Fair pricing based on complexity and time investment, not corporate budgets
Extra Workflow Automation: £145 per additional workflow
Monthly Maintenance & Support: £95/month for ongoing updates and monitoring
Advanced Automation Training: £295 for 3-hour team workshop
Stop wasting time on routine tasks. Let's build automation that actually works and saves you hours every week.
Free assessment of your current processes and automation opportunities
No obligation consultation to identify your biggest time-wasters